Shipping Policy
Thank you for shopping with Adou’s Store.
We’re committed to getting your order to you as quickly and carefully as possible. Below you’ll find information about processing, delivery, tracking, and shipping costs.
Fulfillment Origin
Some products sold by Adou's Store are fulfilled through our approved third-party fulfillment partner, Zendrop, and may be dispatched from fulfillment facilities in China. Shipping times and rates are communicated through this policy and at checkout.
Order Processing
Orders are typically processed within 1–3 business days after your purchase is confirmed. Processing times do not include weekends or U.S. holidays.
Estimated Delivery Time
After your order has been processed, standard shipping typically takes 5–8 business days.
Most customers receive their orders within 6–11 business days from the date of purchase.
Please note that delivery times are estimates and may vary due to carrier delays, severe weather, holidays, or other circumstances outside our control.
Shipping Rates
- Orders of $50 or more: Free standard shipping
- Orders under $50: $5.99 flat-rate standard shipping
Order Tracking
Once your order ships, you’ll receive an email containing your tracking number.
Tracking information may take 24–48 hours to update after shipment.
Incorrect Shipping Information
Please confirm that your shipping address is accurate before submitting your order.
Adou’s Store is not responsible for delays or additional shipping costs caused by incorrect or incomplete shipping information supplied during checkout.
If you notice an error, contact us as soon as possible. If your order has not yet been processed, we’ll do our best to update the address.
Shipping Delays
Occasional delays may occur because of severe weather, carrier disruptions, holidays, or unusually high shipping volumes.
We appreciate your patience if an unexpected delay occurs.
Questions?
For questions about your order or shipping, please contact us through our Contact page or email support@adoustore.shop.