Shipping Policy

Thank you for shopping with Adou.

We're committed to getting your order to you as quickly and carefully as possible. Below you'll find everything you need to know about our shipping process.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received.

Once your order has been processed, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.

Please note that orders are not processed or shipped on weekends or major holidays.

Shipping Times

Estimated delivery times vary depending on your location.

For most orders within the United States, delivery typically takes:

Standard Shipping: 5–10 business days

Please note that these are estimated delivery times and may vary due to carrier delays, weather conditions, holidays, or other circumstances outside our control.

Shipping Costs

We offer:

Free U.S. Shipping on orders over $50

Shipping costs for orders below this amount are calculated at checkout based on your location and shipping method.

Order Tracking

Once your order has shipped, you'll receive an email containing your tracking number.

Tracking information may take 24–48 hours to update after your package has been shipped.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your purchase.

Adou is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided at checkout.

If you notice an error, please contact us as soon as possible. If your order has not yet been processed, we'll do our best to update your shipping information.