Privacy policy

At Adou's Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you regarding your personal data.

Information We Collect

When you visit our website, place an order, contact us, or interact with our store, we may collect information including your name, email address, phone number, billing and shipping addresses, order details, payment confirmation information, and any messages you send to our customer support team.

How We Use Your Information

We use customer information to:

Process and fulfill orders
Send order confirmations and shipping updates
Provide customer support
Review returns, refunds, and order issues
Improve our website, products, and customer experience
Help prevent fraud, abuse, or unauthorized transactions
Comply with legal, tax, and business record requirements

Payment Information

Payments are processed through secure third-party payment providers. Adou's Store does not store full credit card numbers or full payment card details on our own servers.

Third-Party Services

We may share necessary order and customer information with trusted service providers that help us operate our store, including Shopify, payment processors, shipping providers, fulfillment partners, analytics tools, and customer support services.

These services only receive information needed to perform their role in processing orders, operating the website, delivering products, or supporting customers.

Cookies and Website Data

Our website may use cookies and similar technologies to help the site function, remember your preferences, analyze website performance, support checkout, and improve the shopping experience.

Email Marketing

If you choose to subscribe to our email list, we may send you updates, offers, and store news. You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us.

Data Security

We use reasonable safeguards to help protect customer information. However, no online system is completely secure, and we cannot guarantee absolute security of information transmitted online.

Your Privacy Choices

Depending on where you live and the laws that apply, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, please contact us using the information below.

Children's Privacy

Our store is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services. The updated version will always display the latest revision date at the top of this page.